FAQ & Policies
Booking and Cancellation Policy
A 50% deposit is due at time of reservation. The balance is due 6 weeks prior to arrival. If you reserve less than 6 weeks prior to arrival your entire rental fee is due.
We have a strict cancellation policy. We book far in advance, and turn people away once we’ve received your deposit.
If a cancellation is made:
- 12 (twelve) weeks or more prior to your arrival date: Full deposit is refunded (minus 10% admin fee).
- 6 (six) weeks or more prior to your arrival date: 50% of the deposit is refunded.
- 6 (six) weeks or less prior to your arrival date: Payment is non-refundable.
La Chuparosa does not provide refunds for cancellations based on weather or surf conditions. In the case of extreme weather, a credit may be available for a future stay.
TRAVEL INSURANCE IS HIGHLY RECOMMENDED. FAMILY EMERGENCIES, NATURAL DISASTERS, FLIGHT CANCELLATIONS DO HAPPEN. TRAVEL INSURANCE IS YOUR RESPONSIBILITY TO ASSURE ANY RESTITUTION FOR A CANCELLED OR DELAYED TRIP.